Integrity: n. An undivided or unbroken completeness or totality with nothing wanting.
Competence: n. The ability to do something successfully or efficiently.
Communication: "The response you get is your true communication" ...Robert Kiyosaki
Etiquette: The rules indicating the proper and polite way to behave
PGFA: re-engineering the Nation's workforce
Knowing a subject is not enough to train on it. This provides methods and tools to ensure efficient learning process